Managed Services


Our main goal: Customer peace of mind 24/7

We deliver a comprehensive, scalable IT service management solutions to empower customers of every size to create highly efficient and profitable businesses that drive a measurable competitive advantage.

  • Solution tailored to each customer
  • Improved performance & reliability
  • Fixed monthly pricing
  • Dedicated technical account management
  • A expertise extension of your team

Service levels adjusted to your needs
and an extension of your internal teams


Managed Services Levels

  • Customer peace of mind monitor networking
    on 24x7x365 basis proactively
  • Single Point of contact for all issues
  • Defined Service Levels (SLA’s)
  • Avoid costs building own management
    & reporting system
  • Lower Total Cost Ownership (TCO)
  • Provides in lesser cycle time,
    more value to the Business

Benefits and Value

Monitoring & Alerting

  • Deep network monitoring
  • Immediate alerting
  • Reduce costs of downtime (productivity, opportunity & service costs)

Preventive Maintenance

  • Basic automated scripting to maintain asset health
  • Comprehensive server health reports
  • Reduce costs of downtime and repairs

Asset Management

  • Automated network scanning and asset
  • asset inventory and warranty management
  • Reduce costs with better lifecycle management
  • Shadow IT under control


  • Comprehensive automated reporting (schedule daily, weekly, monthly, quarterly, on-demand)
  • Optimize every dollar you spend on IT- based on accurate data

Security Management

  • Baseline security scanning to detect vulnerabilities
  • Remote monitoring of antivirus and backup verification
  • Reduce costs of downtime
  • Increase customer confidence
  • Proactive Security

Quarterly Biz Reviews

  • Detailed needs assessment
  • Setting objectives and planning for improvement
  • Accurate budget forecasting

Ready to get started?

To learn more about how Magic Beans can help your business with our Managed Services, contact us at


Ronda de Sant Pere, 16, Bajos
08010, Barcelona


Tel: (+34) 609 129 074


Rua Dr. António Cândido, 10 - 1º Andar
1050-076 Lisboa


Tel: (+351) 308 814 821

Parque Tecnológico de Óbidos, Edifícios Centrais,
Rua da Criatividade
2510-216 Óbidos

Tel: (+351) 308 814 821

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