Managed Services


Our main goal: Customer peace of mind 24/7

We deliver a comprehensive, scalable IT service management solutions to empower customers of every size to create highly efficient and profitable businesses that drive a measurable competitive advantage.

  • Solution tailored to each customer
  • Improved performance & reliability
  • Fixed monthly pricing
  • Dedicated technical account management
  • A expertise extension of your team

Service levels adjusted to your needs
and an extension of your internal teams


Managed Services Levels

  • Customer peace of mind monitor networking
    on 24x7x365 basis proactively
  • Single Point of contact for all issues
  • Defined Service Levels (SLA’s)
  • Avoid costs building own management
    & reporting system
  • Lower Total Cost Ownership (TCO)
  • Provides in lesser cycle time,
    more value to the Business

Benefits and Value

Monitoring & Alerting

  • Deep network monitoring
  • Immediate alerting
  • Reduce costs of downtime (productivity, opportunity & service costs)

Preventive Maintenance

  • Basic automated scripting to maintain asset health
  • Comprehensive server health reports
  • Reduce costs of downtime and repairs

Asset Management

  • Automated network scanning and asset
  • asset inventory and warranty management
  • Reduce costs with better lifecycle management
  • Shadow IT under control


  • Comprehensive automated reporting (schedule daily, weekly, monthly, quarterly, on-demand)
  • Optimize every dollar you spend on IT- based on accurate data

Security Management

  • Baseline security scanning to detect vulnerabilities
  • Remote monitoring of antivirus and backup verification
  • Reduce costs of downtime
  • Increase customer confidence
  • Proactive Security

Quarterly Biz Reviews

  • Detailed needs assessment
  • Setting objectives and planning for improvement
  • Accurate budget forecasting

LisPólis Edifício 1
Estrada do Paço do Lumiar 44
1600-546 Lisboa

Tel: (+351) 217 101 700

Parque Tecnológico de Óbidos
Edifícios Centrais,
Rua da Criatividade
2510-216 Óbidos

Tel: (+351) 262 955 700

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