Managed Services


Our main goal: Customer peace of mind 24/7

We deliver a comprehensive, scalable IT service management solutions to empower customers of every size to create highly efficient and profitable businesses that drive a measurable competitive advantage.

  • Solution tailored to each customer
  • Improved performance & reliability
  • Fixed monthly pricing
  • Dedicated technical account management
  • A expertise extension of your team

Service levels adjusted to your needs
and an extension of your internal teams


Managed Services Levels

  • Customer peace of mind monitor networking
    on 24x7x365 basis proactively
  • Single Point of contact for all issues
  • Defined Service Levels (SLA’s)
  • Avoid costs building own management
    & reporting system
  • Lower Total Cost Ownership (TCO)
  • Provides in lesser cycle time,
    more value to the Business

Benefits and Value

Monitoring & Alerting

Deep network monitoring

Immediate alerting

Reduce costs of downtime (productivity, opportunity & service costs)

Preventive Maintenance

Basic automated scripting to maintain asset health

Comprehensive server health reports

Reduce costs of downtime and repairs

Asset Management

Automated network scanning and asset

asset inventory and warranty management

Reduce costs with better lifecycle management

Shadow IT under control


Comprehensive automated reporting (schedule daily, weekly, monthly, quarterly, on-demand)

Optimize every dollar you spend on IT- based on accurate data

Security Management

Baseline security scanning to detect vulnerabilities

Remote monitoring of antivirus and backup verification

Reduce costs of downtime

Increase customer confidence

Proactive Security

Quarterly Biz Reviews

Detailed needs assessment

Setting objectives and planning for improvement

Accurate budget forecasting

Monitoring Tool

As an All-in-one Monitoring Solution, we use the Site24x7 platform, as it allows us to perform the monitoring and maintenance of our clients, obtain log reports, costumize and setup alarms, view health and operations dashboards and access to detailed reports.
Logo site24

Ready to get started?

To learn more about how Magic Beans can help your business with our Managed Services, contact us at


Ronda de Sant Pere, 16, Bajos
08010, Barcelona


Tel: (+34) 609 129 074

Paseo de la Habana, 9-11, Bajos
28036, Madrid


Tel: (+34) 609 129 074



Rua Dr. António Cândido, 10 - 1º Andar
1050-076, Lisboa


Tel: (+351) 308 814 821

Rua Augusto Rosa, 79
4000-098, Porto


Tel: (+351) 308 814 821

Parque Tecnológico de Óbidos, Edifícios Centrais, Rua da Criatividade
2510-216, Óbidos


Tel: (+351) 308 814 821

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