Managed Services

blueCloud

Our main goal: Customer peace of mind 24/7

We deliver a comprehensive, scalable IT service management solutions to empower customers of every size to create highly efficient and profitable businesses that drive a measurable competitive advantage.

  • Solution tailored to each customer
  • Improved performance & reliability
  • Fixed monthly pricing
  • Dedicated technical account management
  • A expertise extension of your team
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Service levels adjusted to your needs
and an extension of your internal teams

blueCloud

Managed Services Levels

  • Customer peace of mind monitor networking
    on 24x7x365 basis proactively
  • Single Point of contact for all issues
  • Defined Service Levels (SLA’s)
  • Avoid costs building own management
    & reporting system
  • Lower Total Cost Ownership (TCO)
  • Provides in lesser cycle time,
    more value to the Business
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Benefits and Value

Monitoring & Alerting

Deep network monitoring

Immediate alerting

Reduce costs of downtime (productivity, opportunity & service costs)

Preventive Maintenance

Basic automated scripting to maintain asset health

Comprehensive server health reports

Reduce costs of downtime and repairs

Asset Management

Automated network scanning and asset

asset inventory and warranty management

Reduce costs with better lifecycle management

Shadow IT under control

Reporting

Comprehensive automated reporting (schedule daily, weekly, monthly, quarterly, on-demand)

Optimize every dollar you spend on IT- based on accurate data

Security Management

Baseline security scanning to detect vulnerabilities

Remote monitoring of antivirus and backup verification

Reduce costs of downtime

Increase customer confidence

Proactive Security

Quarterly Biz Reviews

Detailed needs assessment

Setting objectives and planning for improvement

Accurate budget forecasting

Ready to get started?

To learn more about how Magic Beans can help your business with our Managed Services, contact us at team@magicbeans.pt

Spain:

Barcelona
Ronda de Sant Pere, 16, Bajos
08010, Barcelona

Email: info@magicbeans.es

Tel: (+34) 609 129 074

Portugal:

Lisboa
Rua Dr. António Cândido, 10 - 1º Andar
1050-076 Lisboa

Email: team@magicbeans.pt

Tel: (+351) 308 814 821

Óbidos
Parque Tecnológico de Óbidos, Edifícios Centrais,
Rua da Criatividade
2510-216 Óbidos

Tel: (+351) 308 814 821

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