Managed Services

Logic11

Logic is a Portuguese company specialized in the logistics sector. Outsourcing is their core business, developing solutions and logistics projects custom made to fit the organizational structure of each specific business. Logic main objective is to simplify the logistics process for their customers.

https://www.logic.pt/

Challenge

Facing exponential business growth and data center limitations, Logic started deploying applications in several platforms, this led to business constraints and a very high cost of the implemented solutions.

Why AWS and Magic Beans?

After Magic Beans concluded the migration phase with Logic, there was enough complexity for Logic to request the services of Magic Beans as a Managed Service Provider (MSP). This complexity meant that Logic needed to keep monitoring performance, usage, and patterns consistently to identify opportunities to do cost optimization, improve performance and make good use of the newest AWS tools.

Logic wanted help with optimization over the long term, to manage cost and buying strategies and ensure they were paying for the right type of services.

On the technical side, Magic Beans helps Logic stay abreast of new AWS services and incorporating products and features into their workloads.

In its Managed Services, Magic Beans provides access to a monitoring system, thus avoiding additional costs for customers in the acquisition and implementation of their own monitoring and reporting systems, it also guarantees 24x7x365 monitoring of resources, providing a single point of contact for all occurrences, with defined SLAs.

Solution

To guarantee the maximum costs savings possible, we firstly installed our monitoring tool agents to obtain more metrics for the implemented infrastructure in AWS, secondly, we analysed the data that we collected, over a 2 weeks’ time span of deploying the agents.

Additionally, through the monitoring system console, it is possible to create customized or predefined reports, which can be exported to a file in text format, spreadsheet and other more common formats. The data collected by the system can be kept for a period of time to be defined.

The monitoring process is based on metrics and logs collected from the various services, which are collected from the native monitoring systems of each service, or through the installation of monitoring agents.

Magic Beans provided a set of pre-defined reports regarding the use of Logic AWS services based on the monitoring tool used, these were regularly updated, being made available to Logic periodically and/or upon request. Specific reports were implemented according to the client's needs, through their analysis.

Magic Beans makes a report which we call steering where we review all the client’s resources and what can be changed to improve their costs. This report is done on a monthly basis and is the document that summarizes the relevant events and infrastructure status during the previous month, also including an analysis of consumption.

This document is presented at the beginning of the month and it was intended in this way to maintain regular contact with Logic, informing and collecting information in order to promote optimization and plan future actions.

The verification of backup operations is also subject to a monthly report, in order to maintain control over the effective safeguarding of data. This documentation is sent to Logic and is the basis for periodic meetings in which they are discussed, with the intention of analysing the performance of the previous period in this process and proposing optimizations to be implemented.

Following these reports and changes discussed with Logic, the following problems were identified:

  • There was a need to re-architecture Logic’s infrastructure, where some EC2 Instances needed to be right sized;
  • There was a need to improve plans for backups and it was decided to use AWS Backup, as it lets us automate all these backups in one place by defining one or more backup plans and specifying the instances or group of instances we needed to backup. With AWS Backup we could specify what happens to the backups after several weeks, months or years and we could automatically define an S3 lifecycle policy to move the data to cold storage or delete it when it was no longer needed which was a huge improvement for the backup procedure;
  • Also, for Logic to save more in costs each month, we did a reservation of their instances, called Reserved Instances. With this Logic could save up to 52% over equivalent on-demand capacity, Reserved Instances were presented in 3 options – All up-front (AURI), partial up-front (PURI) or no-upfront payments (NURI). Logic decided to go for 1 year reservation no-upfront.

Logic Backup Architecture

Results and Benefits

With the implementation of the MSP solution provided by Magic Beans, Logic has seen their costs with their AWS Account reduce by about 29% in total which was a huge improvement regarding their previous situation. Logic has now a better service and a more controlled approach to IT costs and needs, ensuring a better cost–efficiency approach.

Ready to get started?

To learn more about how AWS and Magic Beans can help your business, contact us at team@magicbeans.pt

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