Customer Satisfaction
Satisfying customer needs by meeting their expectations.
Customer Loyalty
Due to the availability for collaboration, the value of the service and the price/quality ratio.
Legal Obligations
Compliance with applicable legal and contractual requirements.
Skills Development
Development of employee skills, through education, ongoing training or experience.
Products and Services Life Cycle
Continuous improvement of the products and services provided and the effectiveness of the quality management system implemented and periodically reviewed.
Last Updated: September 2024
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