MSSP - Managed Security Service Provider

Logo Medicine One

About MedicineOne

MedicineOne develops innovative software solutions for hospitals, clinics, and healthcare providers. With deployments spanning four continents, the company delivers both on-premises and cloud-based platforms that improve patient safety, streamline operations, and empower medical professionals with real-time insights. As the healthcare industry increasingly moves toward digital transformation, secure and compliant cloud infrastructure is essential for MedicineOne’s success.

https://www.medicineone.net/empresa

Executive Summary

MedicineOne, a leading Portuguese health-tech company, provides advanced clinical management software to healthcare facilities worldwide. With sensitive patient data and critical decision-support systems hosted in the cloud, security and compliance are top priorities. To enhance its security posture, MedicineOne partnered with Magic Beans to implement a robust AWS security framework. By deploying AWS Security Hub, GuardDuty, Inspector, KMS, and CloudTrail, MedicineOne achieved a higher level of threat detection, compliance management, and data protection—ensuring the integrity and confidentiality of its cloud-based healthcare solutions.

Customer Challenge

As MedicineOne operates in a highly regulated environment where data privacy, security, and compliance are non-negotiable. The company faced several key challenges:

  • Strict compliance requirements: Adhering to global healthcare regulations (GDPR, HIPAA) while expanding cloud-based services.
  • Protection of sensitive patient data: Ensuring encrypted storage and secure transmission of medical records.
  • Real-time threat detection and mitigation: Identifying and responding to potential cyber threats before they compromise patient information.
  • Securing cloud-hosted applications: Protecting web-based healthcare solutions from external threats like SQL injection, bot attacks, and DDoS.
  • Auditable security practices: Maintaining detailed security logs to track user activities and system changes.

A breach or compliance failure could result in severe financial and reputational damage, legal consequences, and compromised patient safety.

Partner Solution

To address MedicineOne’s security challenges, Magic Beans implemented a multi-layered security approach leveraging AWS services:

  • AWS Security Hub: Provided a unified security dashboard, aggregating alerts and compliance findings across AWS accounts.
  • Amazon GuardDuty: Monitored for potential threats, including anomalous API calls and unauthorized access attempts.
  • AWS Inspector: Automated vulnerability scanning to detect misconfigurations and security gaps in MedicineOne’s cloud environment.
  • AWS Key Management Service (KMS): Enforced strong encryption policies to protect sensitive patient data.
  • AWS CloudTrail: Enabled detailed logging and auditing of system activities, supporting compliance efforts.

Managed Security Services Delivered

Magic Beans provides MedicineOne with protection and operational oversight through its Managed Security Services model:

  • Threat Detection: Analysis of GuardDuty and Inspector findings.
  • Remediation: Isolate suspicious EC2 instances or revoke IAM sessions.
  • Patch & Configuration Management: Vulnerability scan results are validated.
  • Compliance Automation: Security Hub and CloudTrail logs support ISO 27001, HIPAA, and GDPR controls with reports.

 

Security Governance & Collaboration

Magic Beans implemented a governance framework tailored to healthcare compliance and operational needs:

  • Security Reports: Cover posture, open findings, compliance drift, encryption usage, and IAM policy anomalies.
  • Strategy Reviews: Align technical efforts with risk assessments and evolving regulatory obligations.
  • Controlled Change Management: All changes to infrastructure, rules, and security group policies undergo formal review.
  • Shared Risk Register: Open issues and audit findings are tracked collaboratively with MedicineOne’s IT team.

 

Architectural Design

Results and Benefits

As a result of the Magic Beans Managed Security Services, MedicineOne is able to make significant improvements in security and operational efficiency:

  • Strengthened compliance posture: Automated security monitoring ensured continuous adherence to GDPR, HIPAA, and other healthcare regulations.
  • Enhanced data protection: AWS KMS encrypted all patient and operational data, reducing the risk of unauthorized access.
  • Faster threat detection and response: GuardDuty and Security Hub reduced mean-time-to-detection (MTTD), enabling quick incident mitigation.
  • Greater operational efficiency: Security automation reduced manual security tasks, allowing IT teams to focus on innovation.

Outcomes & Metrics

MetricOutcome
Mean Time to Detect (MTTD)Reduced to 3 minutes across cloud services via GuardDuty and Security Hub monitoring
Mean Time to Respond (MTTR)Achieved 12 minutes for critical incidents involving sensitive data
HIPAA & GDPR ComplianceReached 90% control coverage within 60 days of implementation
Patch SLA ComplianceMaintained 96% on-time remediation of high and critical vulnerabilities
Audit Readiness TimeReduced by 60% due to automated Security Hub and compliance reports

Ready to get started?

To learn more about how AWS and Magic Beans can help your business, contact us at team@magicbeans.pt

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