ImpactWave is a leading provider of digital transformation solutions, specializing in software development services for enterprises. Operating across Europe and North America, the company helps businesses streamline operations, enhance customer experiences, and drive growth through innovative technology.
Challenge
As ImpactWave's business expanded, the company required ongoing management of its AWS cloud environment to maintain security, efficiency, and cost-effectiveness. With a growing portfolio of digital services and critical workloads, ImpactWave needed a reliable partner to handle continuous monitoring, optimization, and support, allowing their internal teams to focus on core business innovation rather than day-to-day infrastructure management.
Why AWS and Magic Beans?
ImpactWave relied on AWS for its scalability, flexibility, and robust cloud services, essential for supporting dynamic operations. Magic Beans was selected as their Managed Services Provider (MSP) due to their deep AWS expertise and proven track record in delivering comprehensive managed services. Their focus on security, cost optimization, and operational support, including 24/7 monitoring and defined Service Level Agreements (SLAs), made them the ideal partner to ensure ImpactWave's cloud environment remained efficient and secure.
Solution
Magic Beans' managed services took care of the management of ImpactWave's infrastructure, including ongoing optimization and standard MSP tasks. This involved proactive monitoring for real-time insights into resource availability, performance, and backups. Magic Beans handled configuration validation, compliance enforcement, and incident response. Emphasis was placed on support, with 1st, 2nd, and 3rd line technical assistance; management optimization, including automation and resource tuning; and cost optimization, with regular assessments to align usage with business needs and reduce unnecessary expenses. This approach ensured seamless operations while providing up-to-date documentation and rapid issue resolution.
Results and Benefits
Magic Beans' managed services transformed ImpactWave's cloud operations by enhancing security through continuous monitoring and proactive measures, reducing risks and ensuring compliance. Strategic cost optimization delivered a 28% reduction in operational costs without compromising performance. Automation and efficient incident response improved reliability, achieving 99.9% uptime and greater operational stability. By offloading infrastructure management to Magic Beans, ImpactWave's team saved around 25% of their time per month, allowing them to focus on innovation and growth. This partnership ensured a secure, cost-effective, and high-performing AWS infrastructure, supporting ImpactWave's business goals with confidence.
Ready to get started?
To learn more about how AWS and Magic Beans can help your business, contact us at team@magicbeans.pt
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